Having a glass emergency or an installation can be very stressful. Glass can be dangerous when not handled properly or when handled by untrained hands. As such, it is very important to call the right professional Glass Repair/Installer Team.
What do you need to take note of when calling Mr. Glass Repair Man?
The company should have policies regarding hazards to workers, property, materials and other factors that may come in contact with the repair service. It is mandatory for companies to have such, but it would not harm anyone to ask for documentation or papers before your service repairman starts working.
Free & Accurate Cost Estimate
The Service Repair/Installation Team should be able to give you an estimate, or better yet, an accurate amount of how much your repair or installation would cost. Failure to do so will make one doubt their ability to get the job done since estimating damage is part of the job description.
Please bear in mind that the estimate should be free of charge. It is usually given as courtesy to a prospective or a long-time customer, or for any customer for that matter. It will also be fair to ask for the duration of the repair service or installation to be concluded.
Professional, Highly Trained/Highly Experienced
This is what will make or break your loyalty or disgust to a certain company in relation to glass repair or installation. The company’s website can be a good way to take a look at their credibility and record, although it should not stop with examining their site.
When scheduling for a repair service or installation, do they answer calls promptly and courteously? Did Mr.Repair Man arrive on time? Does he have the right set of paperwork, tools and equipment, and all the other gadgets necessary to get the job done? Does he answer your questions professionally without sarcasm or annoyance?
Overall, does he talk, move and work like someone you can entrust your family’s welfare and safety upon?
If you want high quality service delivered on time, every time with a smile…Call Jim’s Glass on 131 546.
All Jim’s Glass Glaziers are:Fully Qualified & Fully Insured, Current Police Clearance and a Australian Glass & Glazing Association Member. Plus all work completed comes with a Lifetime Guarantee on glazing, Certificate of Compliance that all work performed is in full accordance with Australian Standards AS1288-2006 (Glass in Buildings – Selection & Installation)
Divisional General Manager – Jim’s Glass (Australia)
Board Member – Australian Glass & Windows Association