Customer service is how employees of a certain entity treat their customers. However, not all companies offer the same kind of customer service that leaves a good impression. Jim’s Glass makes sure that they always go the extra mile to make every customer experience truly a memorable one.
Customer service entails a number of services, and not just picking up a customer’s call. From the time a customer calls in, scheduled for a visit, and assistance until insurance is done, we will always be beside our customers. Fast, friendly, and reliable service that ensures the best experience every time!
Customer Service and Beyond
Customer service does not end after our phone representatives gets a job scheduled, and the professional glazing team is dispatched. Our professional glaziers also provide excellent and friendly customer service on site. Free measure and quote service, emergency replacement, as well as answer any question about glazing, and giving free advice for a safe and beautiful home or office.
Jim’s Glass offers insurance assistance to our customers as we are affiliated with many insurance companies. We make sure that getting broken glass fixed is our main priority, and we never leave our customers in the dark by letting them go through the insurance process by themselves. We help and assist in every way possible including giving the easiest insurance support in the industry.
Jim’s Brand of Service
Customer service is about reaching out to people. It means giving resolution to someone else’s needs in a fast and reliable manner. It is about never leaving someone with a half resolved issue. It means trust and going the extra mile with a smile. That is Jim’s Glass’ seal of customer service, and we continue that attitude even after the job is done.
Call the friendliest and most reliable name in the glazing industry of South Australia. Call us now at 131 546 or book online, and get the best professional glazing service!
Divisional General Manager – Jim’s Glass (Australia)
Board Member – Australian Glass & Windows Association