24 Hour Emergency Glass Replacement

Emergency glass repair

Jim’s Glass offers a fast and reliable emergency glass repair service for your home, office or business. Our 24-hour emergency glass replacement service is designed to promptly resolve situations where broken glass poses a security or danger risk.

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Prompt window replacement and repairs

Jim’s Glass vehicles are designed to carry a wide range of glass and are equipped with the necessary tools and equipment to replace your glass with minimum fuss. Jim’s Glass glaziers are fully qualified, fully insured and have full police clearances; you should never settle for anything less!

Responding promptly to repair your broken glass, whether it’s a shopfront, window, door, sidelight, shower screen or any other large glass panel – Jim’s Glass can solve your broken glass problem at any time of the day or night.

We commit to having fully equipped vehicles and a high calibre of glazier to ensure your glass replacement will be completed in the fastest possible time and minimise any inconvenience to you.

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Get secure as fast as possible

Ensure your business or home is secured ASAP as a broken window incident. Our emergency glass repair team will fix your broken windows ASAP. While our emergency service vehicles carry glass needed for most repairs, if we don’t have it on board, we will ensure your home or business is secures and safe for staff, clients or people passing by.  Our glaziers will then arrange for the supply of the correct replacement glass.

Emergency glass repair insurance

Callouts after hours will incur an after hour’s call-out fee which can be covered by your insurance. Jim’s Glass provides a specialised insurance service; fast, easy & hassle-free!

Jim’s Glass provides a complete Insurance service for broken glass replacement for homes & businesses. It does not matter if it is a shopfront, shower screen, window or door, Jim’s Glass is acknowledged as one of the industry leaders in glass replacement services and is authorised to provide glazing services for all the major insurance companies.

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As glass replacement is one of the most common types of insurance claims, it becomes a very important part of your insurance policy for your home or business.

Should I Make a Claim?

Before deciding to make a glass insurance claim it is important to analyse your situation and how a claim will affect your insurance policy in the future. Many insurance policies are designed to discourage small claims by incorporating an excess which is to be paid by the insured on every claim. The most common excess amounts would be between one hundred and five hundred dollars but some are even as high as one thousand dollars.

Obviously, if the value of your glass repair is close to the excess amount it would not be advisable to lodge a claim. Besides having to pay your excess some insurance policies will also penalise you by increasing your yearly premium for the following year.

Regardless of your decision to make an insurance claim or not, Jim’s Glass will still provide a fast and reliable service, backed by our industry-leading 10 year warranty and glazed by industry trained professionals who are fully qualified, fully insured & have a full police clearance.

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Insurance Procedure

Due to our long-standing relationship with insurance companies your insurance claim can be processed with the minimum of fuss. Here’s how simple it is:

  1. Call Jim’s Glass on 131 546
  2. We respond and replace your broken Glass
  3. Pay your insurance excess direct to Jim’s Glass
  4. You contact your Insurance Company and get a claim number
  5. Provide your claim number to Jim’s Glass
  6. Jim’s Glass bills your insurance company direct*
  7. Your insurance company pays Jim’s Glass the balance owing

*In most instances.

Some Insurance companies prefer to reimburse the insured. In this instance you will need to pay the amount in full to Jim’s Glass and your insurance company will reimburse you direct.

Your Jim’s Glass Glazier will let you know if your insurance company will accept direct billing or if you need to seek reimbursement from your insurer.